Grateful. Everybody super nice and location felt safe (and beautiful. ) Glad you figured out how to continue offering this service.
It was wonderful to have the AArp volunteers back. It was professional, polite an welcoming, thank you.
Great program, I have recommended it to several friends.
This was the best-organized year of all because we had appointments for drop-off and pick-up and so we didn't spend a lot of time waiting. The agents were friendly and helpful and as always, professional. Well done!!
So happy with the entire experience, the volunteers who use their expertise to assist us and the speed in which the whole preparation was handled. THANK YOU SO MUCH!!!!
The AARP service is wonderful, All these volunteers know their tax laws. Easy to do. Fast turn around. And pleasant people. Thank you.
Richard,Yota,Barb and Kathy all assisted me at two different appointments.They all were extremely professional,patient And kind to help my husband and myself. This service provided was fantastic We are very appreciative. .Gratefully Brenda and Don Foote
Everything was Great! Just like they told me when I dropped off my paperwork. Made my day! Thank you !
I have complete confidence in this group. They did an excellent job and I hope I can use them again. Thank you for your Great service!
Even better than the last 2 years. Not having to spend most of the day in processing our tax returns, the 2 short appointment sessions saved us time and the opportunity to fill out the preliminary forms at our leisure. Of course, the volunteers were friendly, yet professional in working through the process.
The service was efficient, professional and thorough while maintaining protocol for COVID,,
Excellent service with a great staff. I have complete faith in them. This is my second year using AARP's tax service
So happy to have the service back, thank you. It was fast an welcoming, as in staffing.
As always, AARP was organized and efficient in processing people's paperwork. This year was a little different in that we didn't stay around for the tax to be calculated. Instead, one of the volunteers checked over the forms we had filled out at home, noted any omissions, and organized the tax records we brought in. Shortly I was on my way out with an appointment card to pick up my finished form at a future date. Practically painless and I am so grateful for this service. Bless all of you who volunteer to help the public! Kudos to Janice and Yota and everyone involved!
Excellent experience! My Intake Rep thorough & explained everything completely. She was behind a shield & even gave me a pen, so we didn't share hers. These folks are the best!
We have used this service before and as before we found the volunteers friendly yet professional and thorough. I have recommended this service to friends.
My drop off went without a hitch. I was in and out in no time. I appreciate all the hard work and effort the volunteers are putting into making this a successful year even through the covid-19 epidemic
You were courteous polite & very helpful with my blind friend Ray & myself. Thank you for your competence & kindness. Carolyn Perrott
Informative, friendly, very intelligent, able to answer my questions. Awesome job. I can’t do it myself. Thank you so much. Connie
Many thanks, very efficient, timely and easy to work with! 😊🙌
exceptional serviice, thank you
Hats off to these wonderful volunteers. Our drop off went smooth and pleasant. No waiting thanks to the forms provided online. Look forward to final pickup.
My experience was very positive. The volunteers were friendly and professional. I'm so happy to have had my taxes done with them.
My gal was excellent thoroughly professional and proficient even though at no time did she offer to help me pay my taxes!
I love AARP tax aide.everyone was so kind.all was completed in a timley manor.thank you Richard and yota.see you next year 5 star rating
Everyone was so helpful no long lines.Richard and yota did my taxes and i thank you richard for the pen.see you next year.5 stars rating.
They are very kind and well organized for tax return.
The experience with AARP reps was great. Even when the location changed due to the pandemic... they managed a very good alternative way to help us seniors get their taxes done in a timely manner for free! I think this process worked great.1st appt to go over things. Then come back in a week to pick them up-done! No stress for anyone.
i THOUGHT ALL PERSONAL FRIENDLY AND HELPFUL
They did an awesome job. I really appreciate their hard work. It was fast and very friendly. Thank you.
It was great!
Very helpful and efficient.
I cannot thank all the AARP volunteers enough for what they do. For those of us who “shut down” when we even hear the word “taxes,” they are a God send. The volunteers are so nice, kind, calm, patient and are very knowledgeable. I look forward to seeing the same volunteers every year.
My contact was courteous and helpful, thanks 🤩
Always happy for AARP Services and especially there loyal valentiers. Thanks to each and every one of you
The rep was thorough and noted the documents to keep for tax preparation. Done in the allotted time. Scheduled my 2nd follow-up appointment that worked for me.
Thank you AARP! Everything was smooth and timely, everyone friendly and helpful all the way.
This is a "true" American Service. It's available to all membership - no qualifications' no retrictions - just plain help with aComplex Tis is a "true" American service. It's available to all membership - no qualifications - no restrictsons - just plain "help" with a COMPLEX American Citizen responsibility. Thank You!
Thank you to all of the volunteers. This service is a great help and peace of mind for me.
Wonderful people. Have use many times. Recommend to all
We love our tax people with AARP.They do a great job.
Very conscientious and caring. Easy to talk to.
Kathy S. was very polite, patient and professional. She attended to details. She is the real asset to the team. The entire pickup process was very smooth and delightful. A sign of Tax Service had been erected outside the building. That's a big plus!!
Excellent friendly service for the 10 th year I have been using AARP Tax Aid.
Excellent and professional treatment
I have been filing my taxes with AARP for years and have always found them to be friendly, knowledgable and accurate.
I was told my tax situation was too complicated and they could not help with my taxes. I will have to look for another preparer. Could someone point me in the right direction?
I'm a creature of habit and was anxious when I scheduled with a new AAARP tax volunteer group. Foolish me, I should've known. When I spoke with Yota the first time, I was not as anxious and then meeting Yota in person and going to both of my appointments I was completely at ease. Good work to all volunteers and I thank you all so very much for taking your time to do this. The best to you all. :)
You done me good, now if you can just chip in a couple bucks to help me pay these damn taxes!
My son did drop off. He said was great.ThankYoto for your help! Bob
Great, God bless them
Everything was great, we dropped our papers and a week latter picked them up with no problems. Everyone was very professional and friendly. Thank you
Very pleasant experience. It was organized and everyone was very helpful. Our taxes were done quickly and efficiently. We would use this service again. Thank you.
There were no signs at the parking lot showing where the tax service was held due to different buildings at the site. Tax aides are professional and have very good communication skills. They listened to client's requests. I really appreciate they sent all the necessary forms electronically to me ahead of time so that I could take my time to fill them out which sped up the in-person process. Thumbs up! Thanks again!!
I had a wonderful experience. They make it so easy. I love having them prepare my taxes and knowing they have the knowledge and experience to do it right. I don't like using free online tax services because I have questions sometimes and have no guidance. And, it is too costly to go to major tax brand chains. I would rather let a trained person do them and I have been letting them do them for years. Thank God for them.
Everyone was SO helpful, friendly, informed, and nice! What more can I say except I thank all of them for donating their time so people like me (at 82) can get our taxes done in a timely manner for free.
Everyone was very nice and very helpful. And very quick. I was in and out in no time. I will continue to use every year. Thank you very much for this great service!
Great experience. Very helpful and efficient, even in the midst of a pandemic. Thank you so much for this service and a big thanks to all the volunteers.
Friendly, organized, and quick, perfect!
A very good and friendly group of people. Made me feel at ease and welcome.
This was my first time using AARP for tax purposes. I was extremely pleased with the services I received. Getting an appointment proved to be a challenge but once I had my appointment all went smoothly. The people there were friendly very helpful. They answered my questions and it was all done in a timely manner. I will definitely use them from this point forward.
The volunteers were friendly and helpful. The process was simple. The hard part is waiting for the results. Thank you for the nice pen, and the service.
Great Everything was timely, everyone was very professional,nice and easy to work with them. Thank you for your valuable help
still as professional as prior years. much appreciated
absolutely excellent !
What a great experience! Thank you for really working hard to get everything done correctly. There were a lot of changes this year. THANK you for all your hard work.
Always use AARP tax aide. You do a great job. Got my refund in 5 days. Very helpful people.
Great so far. Everything was timely, everyone was very nice and pleasant. I have my second appointment March 26. Thank you for doing the service for us.
Thank you AARP. You are the very best. Even with the added challenge of COVID, having my taxes prepared was a breeze. Everyone was courteous, efficient, well-prepared, and knowledgeable. I appreciate you all so much!!
Thank you very much. Always pleasure to see you all.
My appointment was right on time. I was impressed by early call to clear info. Anyway back on track. Very impressed with the accountants that are volunteers but that they are courteous and know what they are doing. Hopefully they will help me next year.
Barbara was at the front desk for my first appointment and second appointment. She was awesome. Very organized and friendly. I’m very glad she took temps to keep everyone safe. Kathy gave me my prepared returns. Very friendly, helpful and organized. Yota took my files for preparation in my first visit. She was awesome as well. The team was amazing. Thank you to everyone for your excellent service and experience. I truly appreciate everyone.
Hello I’m sorry about missing my appointment today I had the second shot and I got asthma and oxygen so I couldn’t make it. Can you fit me in another day next week two weeks from now it’s up to you I know you’re real busy thank you 6023841244 😊Have a great day
I am sorry to say I couldn’t go today because I’ve been sick with her shot. I got the shot and get sick hopefully I will feel better tomorrow. Is there any way I can get another appointment
Was delighted at the service and caring of the people working there. Very good at helping me to fill out all the various forms. I'm new to Arizona and need all the help that "newbies" have to have when they move to a new area. Will look forward to working with AARP again on my taxes. I always had them done before by AARP and they squeezed an appointment in for me at the last minute. Thanks to all!!!
GREAT, The best!
Dropped off our taxes was asked a few questions and made an appointment to pick them up in a week couldn’t have been easier. We did have an appointment and everything was on time
AARP did a great job this year-2020. Thanks for putting together the pieces under this pandemic. It was safe, secure, and easy plus drop off & pick up was completed in 15 minutes. Thank you !
Yo that was an excellent tax person there’s several questions I need answered she had all the answers for me and I pick my taxes up in a timely basis please keep up the good work you guys are wonderful to be there for us seniors
I picked up my prepared taxes this afternoon with no waiting. The volunteer went over my return, had me sign and I was on my way. Everyone was warm and pleasant and I thank them for giving of their time and energy.
Once again I am thrilled with AARP providing income tax preparation service! I just picked up my return yesterday March 12 and everyone could not have been nicer. Thank you again!
Great service, wonderful people.
We cannot say enough about how wonderful Yoda and Kathy were. From the first time that I talked to Yoda on the phone until we picked up our returns, everything went great! We are looking forward to seeing both Yoda and Kathy next year! Thank You Both
Very enjoyable experience personnel were knowledgeable, friendly, and professional.
Easy Peasy !
Just one word for my experience every year from the professional tax preparers. EXCELLENT!!!!!
Great service and very well organized. Thanks to all the lovely people who voluntered!!
Very smooth and great volunteers
This is my second year.I am totallly impressed by how the staff handles this program.
Always nice and warm welcome. God bless them all. Really appreciated.
The process was smooth, everyone was professional and efficient. Thank you so much to all who volunteer to help with preparing our taxes. I appreciate you so much.
even in the pandemic problems we are having everyone that I have dealt with have done an outstanding job. I appreciate everything everyone has done.
The AARP tax volunteers are the best especially during this pandemic they still found a way to do our tax returns.
the appt was seamless and everyone was great. I was grateful and happy to have this service available again this year. hank you
It was great..everybody nice..helpful...well organized
I had used AARP at Beuff Community Center in the past 5 years but this year, the tax preparation was relocated Shadow Rock Church. Directions were great!! First of all, I thought the parking situation was wonderful: close to the building & large flags to show where the entrance was located. The online information was organized, well-written, & easy to find & copy. The DropOff & intervene process was completed in 15 minutes. It was held in a safe & secure manner. Health protocol was followed with masks, temperature checks, & social distancing. Thank you for providing this service during a health pandemic. I appreciate your diligence and care.
I especially liked the parking close to the building and the large flags directing me to the entrance. The online tax forms/information was easy to download & print copies.The scheduled time was very organized and was conducted in a safe manner with social distancing, masks, & gloves if needed.The appointment time to drop off tax materials & interview went very smoothly. Thanks you for your time & organization during this health pandemic. I felt the preparation & security was well managed.
They were very cordial and efficient great help for a free service. Thank you Bob.
Excellent service, as usual!
From beginning to end the process was professional and friendly. Can always count on this AARP service. I have been coming to them for about 20 years. Efficient and well trained l have complete confidence in their work. Always friendly. Thank you!
I had an extremely nice lady helping me through the process. Kate did an excellent job.
Thank you for the wonderful service.
This was so great. I am so pleased. The people there are the best. so helpful and caring & friendly
Efficient, friendly and excellent service! Highly recoomend.
From what I can tell you folks did a good job on my taxes. Thank you.
I've been going to AARP for about five years now and they've always been very helpful and accommodating, always super thorough however, this time they had a gentleman who forgot to ask for me son's id and social, he seemed confused. My assistant was amazing.
As usual the yearly visit to the AARP Tax Aid was top notch. Everything was done to perfection, millions of thank you
Excellent, knowledgeable volunteers, smiling faces! Thank you for your service to our community. Claire
It was great Thanks
I've relied on the AARP staff to do my taxes for years now,and I couldn't praise them higher! They've always been extremely pleasant and precisely accurate! Love you folks! Thank You.
Very easy. Very friendly.
I was greeted by Barbara at the 8th Avenue site and then met with Richard, who carefully reviewed my documents and set up my follow up appointment. The whole process took around half and hour. I was impressed with how organized and friendly everyone was. It is a wonderful service they offer and I really appreciate the work they do.
Enjoyable experience prompt friendly and professional.
The process to drop off my taxes was very organized and safe.
Excellent staff, excellent social distancing & safety precautions, and new COVID-19 appointment process ran smoothly. I get my taxes done with AARP every year, and they never disappoint. Highly recommend. . .
Great job by Deb
So far,I give it 5 stars.
They were wonderful. Answered all my question Very professional,warm and kind.
Everything was prompt and organized. I appreciate and value this volunteer service. Thank you so much. Claire
They are very friendly and nice. We were greeted with courtesy their smiling faces made us so comfortable. Bravo AARP Tax Aide people, we appreciate your kindness, your help and your time! We give all of you 5 stars!
I found it very organized and a comfortable experience.
It was a very comfortable experience. I appreciate all the volunteers.
The facility was very organized, and the staff was very friendly and professional. A pleasant experience ,considering the limitations put on the staff of the tax aid service, due to the Pandemic!
No waiting. Very friendly and helpful aide. Volunteer checking us in seemed a little confused on how to check us in.
You did an outstanding job. Thank
I was having some breathing problems and Kate went above and beyond being gracious. She helped me above anything I could have expected and was so kind the whole time.
so far, so wonderful. Everyone was so helpful and courteous. however, I was given the date of 3/3 to pick up my finished return, then I received an email saying 3/5. 3/3 sounds good to me.
Friendly, fast, professional
Super friendly, fast and consistently sanitized. Great job under pandemic circumstances!!
Excellent!!👍👍 Very easy and professional!
Excellent!!👍👍 Vary easy and professional.
I found that the service is very good although I haven't picked up my taxes for this year yet. I'll do that on 3-5-2021 @ 9:30 AM, just dropped them off today, hope everything will go OK and there will be no problems when I do pick them up.
thusrday feb 25
february 25 my appointmet please on thusrday
Wonderful service with great people.
incomplete phone number; unable to reach this person